As part of our commitment to enhancing customer engagement, Grapevine has developed an integration with HubSpot, a renowned CRM platform, allowing businesses to seamlessly incorporate SMS into their communication strategies.
This case study examines how leading digital communications solutions provider, Grapevine, successfully addressed the challenges faced by a South African financial services company specialising in outsourced retail credit programs.
Consent-driven eCommerce marketing is not only about compliance. It is also about providing customers with a better experience when shopping at your store. Find out how consent helps to improve the customer experience.
We delivered a simple, cost-effective solution for new loyalty members to register after receiving their loyalty cards, solving the problem of contactability through our CPaaS APIs, USSD channel and CRM integration.
Automated digital communication tools have made it easier than ever for customers to get help without having to reach you directly through email or phone. In this guide, we share some of the ways that you can help customers help themselves.
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