We’ve been a trusted digital communication partner for leading brands and enterprises for over 20 years. We deliver robust solutions that intelligently connect our clients to their customers.
We thread your distinct business and customer experience goals into the design of your digital connections, leveraging our enterprise-grade Communications Platform to drive better results for your business.
This is what our clients have to say
You heard it through the Grapevine! Our clients’ feedback sets the benchmark for our people, our products, and our services.
“Grapevine has played an instrumental role in assisting us leverage an automation platform to take our marketing campaigns to the next level. Their team have offered great support over the years and it has been a pleasure working with them.”
Digital customer manager: E-commerce marketing homechoice holdings limited
“Grapevine has provided us with fantastic client and support services. With their help we have created industry leading communications that helps us track our engagement.”
“With the ever-changing digital landscape, it was important for a business as established as ours to ensure that we adapt accordingly. Through partnering with Grapevine, we were most excited to leverage the capability afforded by the Acoustic platform. The marketing automation functions are designed to ensure significantly improved conversion rates, as well as contribute to an improved overall client experience.”
Head: Digital & e-Commerce
"Great solutions & excellent customer service. Grapevine recently provided a cost effective customer statement solution, integrating with our existing systems and platforms. The Grapevine team is thorough in both the scoping process as well as on project delivery and ensures that requirements are met. The aftersales service & support teams are very responsive and quick to provide assistance.”
Benefit Programme Manager
Let’s work together
We’re a customer-centric team of digital communication experts.
We delivered a simple, cost-effective solution for new loyalty members to register after receiving their loyalty cards, solving the problem of contactability through our CPaaS APIs, USSD channel and CRM integration.
Oops! Something went wrong while submitting the form.