Intelligently connect with the people who matter most

Drive better business outcomes with our integrated communication solutions

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Automate multichannel communication to build value and trust

Drive better business outcomes with our integrated communication solutions

Get started
Examples of our solutions as seen on digital devices

Drive revenue and customer loyalty across multiple channels

Drive better business outcomes with our integrated communication solutions

Get started
Example of your customers interacting with our solutions

We’ve been a trusted digital communication partner for leading brands and enterprises for over 20 years. We deliver robust solutions that intelligently connect our clients to their customers.

We thread your distinct business and customer experience goals into the design of your digital connections, leveraging our enterprise-grade Communications Platform to drive better results for your business.

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  • Tymebank logo
  • Old Mutual logo
  • Homechoice logo
  • Investec logo
  • Pick n Pay logo
  • Alexander Forbes logo

This is what our clients have to say

You heard it through the Grapevine! Our clients’ feedback sets the benchmark for our people, our products, and our services.

“Grapevine has played an instrumental role in assisting us leverage an automation platform to take our marketing campaigns to the next level. Their team have offered great support over the years and it has been a pleasure working with them.”

Athena Peddie
Digital customer manager: E-commerce marketing homechoice holdings limited

“Grapevine has provided us with fantastic client and support services. With their help we have created industry leading communications that helps us track our engagement.”

Faeez Hendricks
Digital Marketing

“With the ever-changing digital landscape, it was important for a business as established as ours to ensure that we adapt accordingly. Through partnering with Grapevine, we were most excited to leverage the capability afforded by the Acoustic platform. The marketing automation functions are designed to ensure significantly improved conversion rates, as well as contribute to an improved overall client experience.”

Ya’eesh Cader
Head: Digital & e-Commerce

"Great solutions & excellent customer service. Grapevine recently provided a cost effective customer statement solution, integrating with our existing systems and platforms. The Grapevine team is thorough in both the scoping process as well as on project delivery and ensures that requirements are met. The aftersales service & support teams are very responsive and quick to provide assistance.”

Diana Andre
Benefit Programme Manager
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Let’s work together

We’re a customer-centric team of digital communication experts.

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Our experience
  • Built on our Enterprise Communications Platform
  • Up and running in half the time or less
  • Low code or no code implementation
  • Expert project and development teams
  • Safe, secure and reliable 24/7 service & support
  • High speed, low latency message delivery & reporting

We make communication structured, seamless, simpler.

We work closely with operations, marketing and CRM professionals to enhance the way companies connect with their customers and prospects across digital channels, and through time.

Examples of our solutions as seen on a mobile device

Communication Expertise

Need to save time and reduce development costs?

We’ll design, develop and deliver an integrated multichannel digital communication solution.

Automated Consent Management

Need to automate the consent status of all your digital communications?

We’ll provide Consent APIs so you can send and receive consent by channel and preference.

Rich Messaging APIs

Need to message-enable any system, technology or process?

We have the APIs you need for email, SMS, USSD, App-Push and WhatsApp, whether personal, bulk or triggered.

Automated Communication Workflows

Need to orchestrate multichannel messaging and workflows?

We’ve got the tech and experience to make it happen across marketing, sales and customer service.

Personalised Rich Content Delivery

Need to extend the reach and relevance of messaging channels?

We help you create personalised post-click experiences to improve CX, and derive revenue and results from campaigns.

Managed Campaign Service

Need us to send your campaigns at scale?

We’ll set up and manage your digital marketing campaigns, so you can stay focused on your business.

Grapevine provides the enabling technology to help enterprises and brands bring their communication and engagement efforts to life.

See our work in action

Here’s how we help businesses enhance their digital customer communications to drive better business outcomes across retail, media, travel, telco, and financial services sectors.

Share your communication challenges

Let’s discover what your company needs

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