Boost better business outcomes with our Communications Platform

Create and deploy digital communication workflows across the customer lifecycle

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A retail customer receiving promotional messages via Grapevine's mobile technologies and channels

Save time, save money, reduce complexity

Our Communications Platform allows you to integrate multiple data sources and build communication workflows. From planned campaigns to real-time notifications, alerts and automations, across email, SMS, USSD and WhatsApp, our platform integrates and simplifies.

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Execute at scale using our pre-built capabilities

Our Communications Platform allows you to organise core functions into practical groupings, providing users and applications with clear entry-points to get their work done.

  • Messaging API

    Our Messaging API allows you to link up your applications or services for mass or individual transmission of simple or enriched messages across channels.

  • Template Manager

    Our Template Manager allows you to store, organise and access various kinds of messaging templates for active content delivery at scale.

  • Media Manager

    Our Media Manager allows you to store, organise and access your media assets for communication workflows or dynamic content messaging.

  • Contacts Manager

    Our Contacts Manager allows you to upload and manage contacts to include in Sends and Workflows for integrated profile and permission management.

  • Workflow Manager

    Our Workflow Manager allows you to create multi-step communication sequences, with Named Workflows saved on the Communications Platform for automated or triggered execution.

Engaging & productive conversations start right here

Optimise digital customer journeys

Continually refine the operational, marketing and sales effectiveness of every communication using our platform’s integration and interaction features.

Optimise digital customer journeys

See our work in action

Here’s how we help businesses enhance their digital customer communications to drive better business outcomes across retail, media, travel, telco, and financial services sectors.

Share your communication challenges

Let’s discover what your company needs

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