Boost better business outcomes with our Communications Platform
Create and deploy digital communication workflows across the customer lifecycle
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Save time, save money, reduce complexity
Our Communications Platform allows you to integrate multiple data sources and build communication workflows. From planned campaigns to real-time notifications, alerts and automations, across email, SMS, USSD and WhatsApp, our platform integrates and simplifies.
Get startedExecute at scale using our pre-built capabilities
Our Communications Platform allows you to organise core functions into practical groupings, providing users and applications with clear entry-points to get their work done.
Messaging API
Our Messaging API allows you to link up your applications or services for mass or individual transmission of simple or enriched messages across channels.
Template Manager
Our Template Manager allows you to store, organise and access various kinds of messaging templates for active content delivery at scale.
Media Manager
Our Media Manager allows you to store, organise and access your media assets for communication workflows or dynamic content messaging.
Contacts Manager
Our Contacts Manager allows you to upload and manage contacts to include in Sends and Workflows for integrated profile and permission management.
Workflow Manager
Our Workflow Manager allows you to create multi-step communication sequences, with Named Workflows saved on the Communications Platform for automated or triggered execution.
Engaging & productive conversations start right here
Optimise digital customer journeys
Continually refine the operational, marketing and sales effectiveness of every communicationusing our platform’s integrative and interactive features.
See our work in action
Here’s how we help businesses enhance their digital customer communications to drive better business outcomes across retail, media, travel, telco, and financial services sectors.
Listed pharmacy group cuts costs and resource time by more than a third with Grapevine’s Statement Management Solution
We automated the delivery of their Loyalty Member Statements across email and SMS at a dramatically reduced cost, saving internal resource time and losing none of their current functionality.
Leading digital bank increases direct marketing efficiency and effectiveness while improving customer experience and engagement
We automated their digital communication journeys across channels through a single, secure platform, helping them to streamline their direct marketing processes and communication workflows.
National retailer increases loyalty customer engagement and drives sales
We delivered a simple, cost-effective solution for new loyalty members to register after receiving their loyalty cards, solving the problem of contactability through our CPaaS APIs, USSD channel and CRM integration.
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