January 31, 2022
Accelerating digital transformation for leading home products retailer
How Tupperware® reduced costs and improved customer engagement during C19 lockdown.
January 31, 2022
Ensuring business continuity for leading financial services provider during C19 lockdown
How we helped a top financial services provider reduce costs and improve business efficiency and continuity at a critical time.
January 31, 2022
Helping retail giant improve business efficiency & increase customer engagement
How Grapevine helped top South African retailer save time and cut costs, while building meaningful and personal relationships with their customers.
January 31, 2022
Improving business effectiveness for leading SA Healthcare Group
How we helped leading Healthcare Group rapidly improve employee communication, raising morale and improving overall continuity of care to patients.
January 31, 2022
Improving outcomes for large home shopping retailer
How we helped a leading home shopping retailer improve marketing efficiency and cut resource time through our automated communications platform (cPAAS).
January 31, 2022
Maintaining POPIA compliance while improving efficiency & customer satisfaction
How we're helping large home shopping retailer manage opt-outs across channels at scale.
January 31, 2022
RCS USSD Credit Application Service
Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.
January 31, 2022
Rich media SMS campaign for DStv
Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.
January 31, 2022
Sanlam Investments
Effectively utilising technology to create a seamless user experience and significantly improve conversion rates.
January 31, 2022
Top retail brand opens up new source of revenue and increases customer engagement
Grapevine helps top retail brand drive new revenue and increase engagement by giving customers access to value-added services through USSD.
July 27, 2021
How POPIA Compliance Deepens Trust Between You and Your Customers
Find out why POPI Act compliance is essential for trust and how your business can prepare with the help of Grapevine Interactive.
July 14, 2021
Leading digital bank increases direct marketing efficiency and effectiveness while improving customer experience and engagement
We automated their digital communication journeys across channels through a single, secure platform, helping them to streamline their direct marketing processes and communication workflows.
July 14, 2021
Listed pharmacy group cuts costs and resource time by more than a third with Grapevine’s Statement Management Solution
We automated the delivery of their Loyalty Member Statements across email and SMS at a dramatically reduced cost, saving internal resource time and losing none of their current functionality.
July 14, 2021
National retailer increases loyalty customer engagement and drives sales
We delivered a simple, cost-effective solution for new loyalty members to register after receiving their loyalty cards, solving the problem of contactability through our CPaaS APIs, USSD channel and CRM integration.
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December 9, 2020
How to Choose the Right Digital Communications Platform
A digital communications platform (cPAAS) can make a massive difference to your business in many ways. Here's how to choose the right one for you.
November 24, 2020
Digital Communications Solutions for Customer Self-Service
Automated digital communication tools have made it easier than ever for customers to get help without having to reach you directly through email or phone. In this guide, we share some of the ways that you can help customers help themselves.
November 17, 2020
The Importance of SMS Marketing Compliance
Why exactly is SMS marketing so important and why is it something you cannot afford to overlook with POPIA on its way? Let's take a look to find out more
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October 29, 2020
Driving In-Store Purchases Through Personalised Discount Offers
Bridging the gap between online and offline shopping helps you reach more customers, driving sales and providing customers with a seamless shopping experience.
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October 12, 2020
Why Use a Communications Preference Centre?
Communication preference centres offer a way to reach out to your customers without forcing them to see and read every single message you send.
June 27, 2019
How to Create Powerful Digital Marketing Landing Pages
Find out how you can take your landing pages to a whole new level, making them an essential asset to your digital marketing arsenal.
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May 2, 2019
Which Email Marketing Metrics Should You Be Tracking?
You know that certain metrics can give you insight into whether or not you are on the right track. But exactly which metrics are genuinely worth noting and which are icing on the proverbial cake?
April 25, 2019
Why Unsubscribes Are Not the End of Your Email Marketing Success
Although list size is important, it is not the only metric. We share some of the surprising benefits that unsubscribes can have for your email marketing include the following
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April 24, 2019
How Artificial Intelligence Enhances Digital Marketing
Ranging from fully interactive virtual chatbots all the way to smart solutions that aid the decision-making process, AI can be a powerful tool to help you drive conversions and grow your results.