Insights & Case Studies via the Grapevine

Filter Posts
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
RCS USSD Credit Application Service

January 31, 2022

RCS USSD Credit Application Service

Improving performance by helping RCS offer their clients a simple and reliable mobile system to check their current credit balance.

Read more
Rich media SMS campaign for DStv

January 31, 2022

Rich media SMS campaign for DStv

Delivering festive incentives to over 100,000 DStv subscribers via a rich-media SMS campaign.

Read more
Sanlam Investments

January 31, 2022

Sanlam Investments

Effectively utilising technology to create a seamless user experience and significantly improve conversion rates.

Read more
Improving outcomes for large home shopping retailer

January 31, 2022

Improving outcomes for large home shopping retailer

How we helped a leading home shopping retailer improve marketing efficiency and cut resource time through our automated communications platform (cPAAS).

Read more
Helping retail giant improve business efficiency & increase customer engagement

January 31, 2022

Helping retail giant improve business efficiency & increase customer engagement

How Grapevine helped top South African retailer save time and cut costs, while building meaningful and personal relationships with their customers.

Read more
Ensuring business continuity for leading financial services provider during C19 lockdown

January 31, 2022

Ensuring business continuity for leading financial services provider during C19 lockdown

How we helped a top financial services provider reduce costs and improve business efficiency and continuity at a critical time.

Read more
Improving business effectiveness for leading SA Healthcare Group

January 31, 2022

Improving business effectiveness for leading SA Healthcare Group

How we helped leading Healthcare Group rapidly improve employee communication, raising morale and improving overall continuity of care to patients.

Read more
Accelerating digital transformation for leading home products retailer

January 31, 2022

Accelerating digital transformation for leading home products retailer

How Tupperware® reduced costs and improved customer engagement during C19 lockdown.

Read more
Top retail brand opens up new source of revenue and increases customer engagement

January 31, 2022

Top retail brand opens up new source of revenue and increases customer engagement

Grapevine helps top retail brand drive new revenue and increase engagement by giving customers access to value-added services through USSD.

Read more
Maintaining POPIA compliance while improving efficiency & customer satisfaction

January 31, 2022

Maintaining POPIA compliance while improving efficiency & customer satisfaction

How we're helping large home shopping retailer manage opt-outs across channels at scale.

Read more
Listed pharmacy group cuts costs and resource time by more than a third with Grapevine’s Statement Management Solution

July 14, 2021

Listed pharmacy group cuts costs and resource time by more than a third with Grapevine’s Statement Management Solution

We automated the delivery of their Loyalty Member Statements across email and SMS at a dramatically reduced cost, saving internal resource time and losing none of their current functionality.

Read more
Leading digital bank increases direct marketing efficiency and effectiveness while improving customer experience and engagement

July 14, 2021

Leading digital bank increases direct marketing efficiency and effectiveness while improving customer experience and engagement

We automated their digital communication journeys across channels through a single, secure platform, helping them to streamline their direct marketing processes and communication workflows.

Read more
National retailer increases loyalty customer engagement and drives sales

July 14, 2021

National retailer increases loyalty customer engagement and drives sales

We delivered a simple, cost-effective solution for new loyalty members to register after receiving their loyalty cards, solving the problem of contactability through our CPaaS APIs, USSD channel and CRM integration.

Read more

Industry insights you don’t want to miss, straight to your inbox

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.