Newsletters
May 2022

5 Practical Ways to Start Using WhatsApp in Your Business Today

Businesses worldwide are increasingly getting excited about the undeniable potential of WhatsApp as a customer engagement platform - and not without reason. Which brand would not want private, real-time conversations with their customers on the most popular messaging app?

Wondering how you can take advantage of WhatsApp to help you remain competitive? Below are five practical ways in which you can start using WhatsApp in your business to improve customer experience:

Alerts1

1. Alerts

Alert customers about travel itinerary changes, system outages, deliveries, and other location-targeted information.

Alerts1

1. Alerts

Alert customers about travel itinerary changes, system outages, deliveries, and other location-targeted information.

Reminders1

2. Reminders

Remind customers about bookings, appointments and payments due.

Reminders1

2. Reminders

Remind customers about bookings, appointments and payments due.

Replies1

3. Replies

Respond to customers quickly and handle their queries in real-time.

Replies1

3. Replies

Respond to customers quickly and handle their queries in real-time.

Updates1

4. Updates

Send customers status updates regarding orders, product availability or discounts.

Updates1

4. Updates

Send customers status updates regarding orders, product availability or discounts.

OrderManagement

5. Order Management

Enable Service Reps to quickly and easily manage orders through WhatsApp while on the move.

OrderManagement

5. Order Management

Enable Service Reps to quickly and easily manage orders through WhatsApp while on the move.

Drive better business outcomes with Grapevine’s WhatsApp-Pro

Grapevine WhatsApp-Pro is a complete, effective WhatsApp Business Solution that allows clients to automate and personalise digital communication to their customers on WhatsApp. We help you set up your WhatsApp Business Account as quickly as possible, taking care of almost the entire process for you.

With your own, ready to use WhatsApp-Pro solution configured according to your unique specifications and needs, integrated with your data, and connected to Email and SMS communication, you can provide an integrated multi-channel experience to your customers.

Drive better business outcomes with Grapevine’s WhatsApp-Pro

Grapevine WhatsApp-Pro is a complete, effective WhatsApp Business Solution that allows clients to automate and personalise digital communication to their customers on WhatsApp. We help you set up your WhatsApp Business Account as quickly as possible, taking care of almost the entire process for you.

With your own, ready to use WhatsApp-Pro solution configured according to your unique specifications and needs, integrated with your data, and connected to Email and SMS communication, you can provide an integrated multi-channel experience to your customers.

Ready to take your business messaging to a whole new level of engagement?

Schedule a call with one of our Digital Communication Consultants.

Ready to take your business messaging to a whole new level of engagement?

Schedule a call with one of our Digital Communication Consultants.

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